SHIPPING INFORMATION
At Mountain Standard Goods, we aim to provide fast, reliable, and transparent shipping so you can receive your orders safely and on time. Please review the information below to understand our shipping policies.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays. Once your order has shipped, you will receive a confirmation email with tracking details.
Domestic Shipping (United States)
We offer both standard and expedited shipping options within the United States:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (depending on location)
Delivery times may vary based on carrier performance and destination.
International Shipping
We ship to select international destinations. Delivery times typically range from 7–21 business days, depending on the destination country and customs processing.
Please note: Customers are responsible for any customs duties, taxes, or import fees, which are not included in product or shipping costs.
Shipping Costs
Shipping fees are calculated at checkout based on your location, package weight, and selected shipping method. From time to time, free shipping promotions may be available during special campaigns or seasonal offers.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status through the carrier’s website.
Lost or Damaged Packages
Mountain Standard Goods is not responsible for packages lost or damaged during transit. If your package is lost or delayed, please contact the shipping carrier directly for assistance.
If your order arrives damaged, please contact us immediately at:
support@mountainstandardshop.com
We will work with you to resolve the issue as quickly as possible.
Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. Mountain Standard Goods is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.
Shipping Restrictions
Some products may be subject to shipping restrictions due to carrier limitations, customs regulations, or international laws. If any item in your order cannot be shipped to your location, we will notify you promptly.
Combining Orders
Orders placed separately cannot be combined once payment has been completed. Please ensure all items are included in a single order if you wish to receive consolidated shipping.
Contact Us
If you have any questions regarding shipping, delivery timelines, or tracking information, please contact our support team:
Email: support@mountainstandardshop.com
We are committed to providing a smooth and reliable delivery experience.
Mountain Standard Goods — Fast, reliable shipping for every order.